Recently Undercover Secrets Lingerie were nominated as a finalist for the 'Electra Business Awards 2013' for the Kapiti/Horowhenua area.
The feedback we received from our customers was really lovely, so we
decided to put it on our website.
Thank you to all those who took the time to vote and make a comment.
"Great Shop, good experience"
"Service was outstanding, made an uncomfortable situation enjoyable in a professional and humorous way."
"Simply the best"
"Great friendly service."
"Such awesome personal service and staff are so helpful and kind"
"Always make me feel, welcome, comfortable and relaxed."
"These ladies treat me like a star and are honest in their opinions of what I am trying to buy and wear it with. Their knowledge of their products is outstanding and very helpful to me. I always come away with a piece if lingerie that I feel a million dollars in & look sexy too. One retail shop that I know I am going to be given great advice & feel I am special everytime."
"Always feel like someone special, everytime I visit Undercover Secrets Lingerie"
"I hope they stay a long time. Best shop in Paraparaumu and no one to match in Wellington."
"Always get what you want."
"Christine has superb product knowledge and all staff give good customer service. On one visit I had to wait a few minutes while she was helping a customer in the fitting room. I was talking with the other shop attendant and observed what a lovely manner Christine had when Working with the customer who was an elderly ladyin her 90's buying a bra. The shop has a fabulous range and beautiful styles so that all sizes, not just the 'little ladies' have a choice of lovely lingerie. The staff are expert and very professional when helping to fit the right underwear. I live in Wellington, but come here specially to purchase as the range and the service is so good."
"The staff are very friendly and helpful."
"Totally professional and friendly."
"Always pleasant to visit this store and the staff are always great."
"They make you feel special, important and have the skills to put you at easy and don't make you feel like a freak they are very special people who after time still remember your name so special thank you hopefully I will be back"
"They were amazing with my wife treated her with all of the understanding she needed at the time and over the past 19 years the service and standard has not changed you couldn't get better than this service anywhere else that's why we travel here than Wellington Thanks again to all the staff"
"The personal attention I received in this store was really great, nothing was too much trouble."
"Christine and her assistants are exceptional."
"This is a wonderful place to shop."
"I appreciate the courtesy, helpfulness and expertise and (underlined) good humour."
"Personal Service is expected and duly received."
"An amazing store, beautiful items.Definitely my favourite lingerie store on the coast."
"The best store on the coast, fantastic customer service, beautiful shop."
"Where would we be without a store like this. Very grateful it is here."
"Christine is excellent."
"Favourite lingerie in the world."
"Lovely personal service, good suggestions."